Privacy Policy

Who we are

This policy covers the website of Voltframe Electric, based in Parker, CO. When you use this site or submit information through it, this policy explains what we collect, why, and how you can ask us to correct or remove it.

What we collect and why

We collect information only when you choose to give it to us. Specifically:

• Contact form. When you send us a message, we collect your name, email address, phone number and the text of your message. We use this to reply to your enquiry.
• Booking form. When you schedule an appointment, we collect your first name, last name, email address and phone number. We use this to confirm and manage your appointment.
• SMS consent. If you check the consent boxes on either form, we record that consent so we can send you the text messages you agreed to receive.

We do not collect payment card numbers or any sensitive personal information through this site.

How we store your information

The information you submit is stored in our customer-relationship system. Access to that system is limited to the people who work at Voltframe Electric.

How we protect your information

Forms on this site are served over an encrypted HTTPS connection, so the information you type travels securely between your browser and our server. Once received, your data is held in our password-protected customer-relationship system. Access is limited to the people who work at Voltframe Electric.

SMS consent and third parties

Phone numbers and SMS consent collected on this site are never sold, rented or shared with third parties for their own marketing, and are used only to message the person who opted in. If you opted in to appointment-related texts, we will send you confirmations, reminders and service updates. If you opted in to marketing texts, we may send you occasional offers and news. You can reply STOP at any time to stop receiving messages, or HELP for assistance.

Cookies and tracking

This site may use cookies or similar technologies in two ways:

• Live-chat widget. A chat widget on the site is operated by our messaging provider. When you open or use the chat, the provider receives what you type into it and may set a cookie to maintain your session.
• Analytics. The site may carry an analytics tag that collects anonymised data about page visits (such as which pages were viewed and how long visitors stayed). This helps us understand how the site is used. No personally identifiable information is sent to the analytics provider through this tag.

Most browsers let you block or delete cookies through their settings. Doing so may affect some site features.

How to access, correct or remove your information

If you would like to see the information we hold about you, have it corrected, or have it removed from our records, please get in touch:

We will respond to your request as promptly as we can.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the "last updated" date at the top of the page. Continued use of the site after a change is posted means you accept the updated policy. If you have questions about any change, please contact us using the details above.